Software support is currently provided free of charge as
a standard component of version licencing to all registered
HARVESTER COMINT Suite customers. In the event that you
do encounter an issue when running HARVESTER COMINT Suite,
please make detailed notes of the error, what you were doing
when it occurred and any error messages that are displayed.
Screenshots are always helpful, and email it to our Helpdesk.
We will usually respond within 24 hours and provide you
with a ticket number. It is our aim to have a working solution
for your issue as quickly as possible and have you back
up and running with the minimum of disruption to your collection.
Should the issue require a more involved solution that is
affecting more than one user, we will focus on developing
the solution in collaboration with all affected users and
notify all registered users that an upgrade should be applied.
Contact Emails
| Help Desk |
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| Software Registration and Licencing |
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| Sales |
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| Software Development Team |
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Software Status
| Current Version |
2.0.0.2576 |
| Next Major Release Date (Version 3.0) |
TBD |
Future Developments
HARVESTER COMINT Suite has been designed to meet the general
needs of most users, however, this application is by its very
nature dynamic and continues to evolve to meet the growing
demands and more diverse requirements of users. Should you
have a specific requirement for a system improvement or enhancement
or you would like the scope of the application to be increased
then please contact the Development Team with your ideas.
We welcome comments and suggestions, and are keen to continue
working with professional users to share ideas and discuss
improvements.
Previous Version Support
Please note that we no longer provide support for previous
versions of HARVESTER. The final version of HARVESTER, Version
6, was depricated at the end of December 2023, after almost
20 years in service.